My understanding of this journal article is below:
The two main strategies for knowledge management have been employed by early adopters of the pronciple:the process-centered approach which is mainly understand KM as a social communication process.This approach is also referrred to as "personalisation" approach.And the product-centred approach whis is focusing on knowledge documents,their creation ,storage and reuse in computer-based corporate memories.This approach is also referred to as the "content-centred" or " codification" approach.This paper aims to substantiate the bias towards the process-centred and product centred approaches in KM initiatives,methods and software tools.There are two approaches in KM software that can support the exchange and transformation from tacit to explicit knowledge.To able to truly support sharing of information and knowledge between people systems two keys component are required;collaboration facilities and discovery facilities.A similar bias is evident in existing KM initiatives in the industry.Davenport and Prusak have found that most KM projects attempt either to create knowledge repositories or to improve knowledge access while there is a third group of projects that focuses on improving the culture and environment for knowledge eexchange.There are three common types of repositive which are external knowledge ,structured internal knowledge and informal internal knowledge.All global consultancies address strategy ,people ,process and technology issues.All of these are the key factor that need to be supervise from time to time so that they are all alligned with the knowledge management principles in order to develop the conceptual methodologies and technical architecture of the Know-Net knowledge managment we have to ensure that it fuses the product-centric KM approach.The purpose of both the process and the product-based approaches are to support the identification,managing and leveraging of knowledge.Usuaaly the product approach is ore concerned with accessing and organising knowledge assets while the process approach makes direct connections between the organisational knowledge assets.Knowledge assets creates,stores and disseminates knowledge objects.Knowledge object gives the information needed to be processed by humans and transformed it into knowledge.Knowledge drives from information through knowledge-creating activities.Typical knowledge-creations activities include comparison,conseuences,connection and coversations.The knowledge object can help human by providing all the information that they needed.The Know-net has developed framework that can be used as a guide for ensures integrity of a knowledge managment effort.Other than that, the Know-Net network also represents the knowledge strategy,processes,structures and systes that a company develop in order to facilitate knowledge creation and knowledge interaction.Within the Know-Net we can distinguish between four levels of knowledge networking.Individual is refers to the capabilities,experience,competencies and personal development issues of the knowledge worker.Team and organisational is levels that include the internal company networks.And lastly inter-organisation is refers to inter-enterprise relationships,value networks where each focuses on core competencies.Knowledge object being the common unifier of information retrieval(product) and groupware(process) technologies at the architectural at least.The Know-Net tool is also an anchitecture that exploits the intergartion of the two approaches.It consist three fundamental elements and compenets which are strategic knowledge navigator,knowledge worker navigator and knowledge systems administrator.In order to strengthen every organisation is a set of processes to perform the business.The KM processses library is developed to contain a suite of KM applications that support key business and operational procesess.There are also additional features of Know-Net tool that are available through the KM processes which are centrally managed categorisation of documents,advanced search capabilities ,collaboration,user notification mechanism and one place knowledge entry.Another approach is the Know-Net knowledge server which are based on idea of a central knowledge object store and a place to hold knowledge objects that are being created by the company's knowledge assets.The Know-Net method addresses basic cultural and oragnisational issues of how knowledge is shared,distributed and created,and how these processes relate to key business goals.Below are the phased approach of The Know-Net method:Awareness about the benefits of knowledeg management,Stage1:plan refers to the knowledge management strategic planning phase,Stage2:develop the planning phase,Stage3:Operate is the phase which an organisation implement the plan with a holistic approach,Measurement and training.As a conclusion it is important to stress that our approach aims to ensure that both the process-centred view and the product-centred view can inter-operate,in the sense that they are not isolated from one another and one can make use and add value to the other.
Tuesday, December 9, 2008
KNOWLEDGE NETWORKING A HOLISTIC SOLUTION FOR LEVERAGING CORPORATE KNOWLEDGE by Gregoris Mentzas,Dimitris Apostolou,Ronal Young and Andreas Abecker
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